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Interim Head of Operations in the Development Team
Royal Northern College of Music
Project Details:
In a small team a temporary absence in a key position can become problematic. When the long-standing Head of Operations went on maternity leave, EFC provided cover to lead the operations team and deliver paperless direct debits, a Power BI reporting framework and a review of campaign forecasts. We mentored team members and ensured stability and success.
Client Outcomes:
Stability and continuity when a key staff member left the team.
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